Refund policy

Unused products can be exchanged or returned for a refund for up to 30 days after purchase. The goods must be returned ‘as new’ in their original packaging including all tags, labels etc. to:

Ellyshine

39 Weale Road

London

E4 6JL

Goods received back in any condition other than ‘as new’ will be returned back to you or a cleaning charge will be deducted.

Your refund will include the full value of the returned items less the cost of carriage from us to you. Customers are responsible for the shipping costs of returning an item.

Please note that embroidered, special order and sale items cannot be returned.